Terms and Conditions
Certiget Terms and Conditions
In short
- Certiget is an independent platform, not a certification or accreditation body.
- The public directory and tools are generally free to use.
- Submitting a form, enquiry or reservation does not automatically create a paid contract.
- Certiget does not receive referral commission from certification bodies for a specific client or certification agreement.
- Paid profiles and promotions do not affect reviews or individual recommendations.
- The Store currently operates through pre-order reservations, not paid checkout.
1. Service Operator
The international service at certiget.eu is operated by Certiget sp. z o.o., ul. Sarmacka 20A/14, 02-972 Warsaw, Poland, KRS 0001060298, VAT ID (NIP) 9512578741, referred to below as “Certiget”.
Contact: [email protected], telephone +48 797 123 382, or the contact form available through the Service.
These Terms govern use of the Service and services provided by Certiget. An individual offer, order or agreement may supplement these Terms and takes precedence for terms expressly agreed with a user.
2. What Certiget is
Certiget is an independent platform for certification, ISO standards and management systems. It provides, among other things, a directory of certification bodies, certification offer comparison and negotiation support, implementation and consulting support, internal audits, training, educational content, cooperation services for certification bodies and a Store based on reservations.
Certiget is not a certification body, is not an accreditation body and does not issue certificates. Certification decisions are made only by the relevant certification body.
3. Using the Service
Public functionalities, including the directory, search, filters, calculators and educational content, are free of charge unless stated otherwise. Users may also use forms, submit reviews under these Terms, subscribe to the newsletter, request an offer, enquire about cooperation or reserve a product.
Use of the Service requires an Internet-connected device and a current browser. JavaScript is required where indicated. An active email address is required for services that involve communication.
Submitting a form, enquiry, cooperation request or reservation is only a request for contact or an expression of interest. It does not automatically create a paid contract. A paid contract is formed only once its terms have been agreed in the manner applicable to that service.
Users must use the Service lawfully, provide accurate information and not interfere with the Service or the security of its systems.
4. Certification body directory
Directory information may come from public sources, official registers and certification-body databases, certification-body websites, information supplied by certification bodies, and information prepared and checked by Certiget. Certiget uses reasonable care when updating information, but market data, accreditation scopes and offers may change.
A basic directory listing does not mean that a certification body has a commercial relationship with Certiget. A certification body may request an update to its data. The directory may include basic profiles, extended profiles, additional exposure or promotions. Featured or promoted presentation should be recognisable as such.
Paid cooperation does not mean better ratings, removal of negative reviews or influence over Certiget’s individual recommendations. Ending an extended profile does not necessarily remove a certification body from the basic directory.
5. User reviews
Reviews must be based on genuine experience with the certification body being reviewed. False reviews, spam, unlawful content, content that infringes third-party rights, and artificial inflation or reduction of ratings are not allowed.
Certiget may verify a review, contact its author and request additional information reasonably needed to confirm the experience. Positive and negative reviews are subject to the same rules. A certification body’s paid cooperation with Certiget does not affect review moderation.
A certification body may respond to a review. It cannot require removal of a valid negative review merely because it is a Certiget client. Content can be reported to [email protected], through the contact form or by post to the registered address, with a link to the content, the reason for the report and contact details.
6. Certification offer comparison and negotiations
The service may include analysis of an organisation’s needs and certification scope, identifying suitable certification bodies, obtaining and comparing offers, analysis of costs, audit time and accreditations, negotiations and recommendations.
An initial contact and needs assessment may be free of charge. A paid analysis starts only after the client accepts its scope and price, or the method for determining the price. Pricing follows the current offer presented to the client.
If the parties agree a success-based fee, they will agree before that stage begins: the reference point, how benefit and Certiget’s fee are calculated, and the event that creates the payment obligation.
Certiget does not receive referral commission from certification bodies for directing a specific client or from a certification agreement concluded with that client. Certification bodies may use other paid Certiget services, such as an extended profile, training promotion or promotional activities; this does not affect an individual recommendation to a client.
7. Implementation, consulting, internal audits and training
Certiget may provide management-system implementation, certification-readiness, internal audit, consulting and training services. Their scope and price are agreed in an offer, order, agreement or other accepted arrangement.
The Service may list training delivered by external training providers. If registration is made directly with the provider, the contract is between the user and that provider. The provider is responsible for delivery, price, payment, invoicing, cancellation and complaints. Certiget does not take registrations or payments for external training unless a specific training page clearly states otherwise.
8. Cooperation with certification bodies
Cooperation may include an extended profile, individual profile preparation, additional presentation of services, publication of materials, training promotion, promotional activities, reporting of profile interest and training for a certification body’s employees.
The current scope and price are stated on the cooperation page, in an offer or in an order. For B2B services, prices stated as net are subject to VAT where that presentation is used in the offer. The offer, order or agreement sets the service period, invoicing and any suspension of paid functionality for non-payment. Services do not renew automatically unless expressly agreed.
9. Certiget Store and pre-order reservations
Products shown in the Store are currently available through pre-order reservations. A reservation is not an order, does not form a sales contract, does not create a payment obligation and does not oblige the user to make a future purchase. It only records interest in a product.
Before sales begin, Certiget may change a product’s price, appearance, variant, specification or availability date, or decide not to launch it. A reservation does not guarantee availability or a specific date. A user may cancel a reservation.
If Certiget later launches paid checkout or distance selling, suitable terms on contract formation, payment, delivery, complaints, returns, withdrawal rights and consumer rights will be provided before that sale begins.
10. Newsletter
Newsletter subscription is voluntary and free of charge. Users may unsubscribe at any time. The newsletter may include industry information, Certiget materials and information about services and training.
11. Personal data
Information on personal-data processing, including forms, offers, reviews, cooperation, training, the Store and reservations, and the newsletter, is available in the Privacy Policy.
12. Complaints
A complaint about a service provided directly by Certiget may be sent to [email protected], submitted through the contact form or sent by post to the registered address. It should include contact details, a description of the matter and the relevant service or functionality.
Certiget responds within 14 days after receiving a complete complaint, unless mandatory law requires a different period. Complaints about a certification process should be addressed to the relevant certification body; complaints about training delivered by an external provider should be addressed to that provider.
13. Liability
Certiget uses reasonable care to keep Service information reliable and useful. Market information may nevertheless change. Before making an important decision, users should confirm the current accreditation scope and offer terms directly with the certification body.
Calculators are supporting tools. Certiget does not guarantee certification and is not responsible for certification-body decisions. Nothing in these Terms limits liability where such limitation is prohibited by mandatory law.
14. Rights in content and the database
Certiget content, page layout, database and compilations are protected by law. Normal use of the Service is permitted. Without Certiget’s consent, users may not systematically copy, download or use the database to create a competing directory. This does not restrict indexing by search engines or AI systems where access is permitted by Certiget’s technical configuration.
15. Consumers
Many Certiget services are B2B services. Where a user has consumer rights or equivalent protection under mandatory law, these Terms do not limit them. For users resident outside Poland, mandatory consumer protections of their country of residence remain unaffected.
16. Changes to these Terms and final provisions
Certiget may update these Terms due to legal changes, new functionality, changes to its operating model, technical changes or security. The current version is available through the Service. An update does not automatically change the terms of an earlier paid fixed-term agreement unless this follows from an individual agreement, an agreed change mechanism or mandatory law.
Polish law governs these Terms, subject to mandatory protections that apply to the user. The parties will first seek an amicable solution to a dispute.
Last updated: 4 October 2026